At Scooper Plumbing, protecting the privacy of our website visitors and customers is important to us. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website or contact us for services.
This policy applies only to information collected through https://scooperplumbing.com.au and does not apply to information collected offline or through other channels.
We may collect personal information when you:
Submit a contact or enquiry form
Request plumbing or septic services
Call, email or otherwise contact us
The information collected may include:
Name
Email address
Phone number
Property address or service location
Details relating to your plumbing or septic enquiry
Any additional information you choose to provide
We only collect information that is reasonably necessary to provide our services or respond to enquiries.
The information we collect may be used to:
Respond to enquiries and service requests
Provide plumbing and septic services
Communicate appointment details and service updates
Improve our website and customer experience
Maintain internal records and service history
Ensure security and prevent misuse of our services
We do not sell, trade or rent personal information to third parties.
Like many websites, Scooper Plumbing uses log files to collect non-personal information such as:
Internet Protocol (IP) address
Browser type
Internet service provider (ISP)
Date and time of access
Referring and exit pages
This data is used for website administration, analytics and performance monitoring and is not linked to personally identifiable information.
Our website may use cookies to improve user experience and website functionality. Cookies may store information such as:
Visitor preferences
Pages visited on our website
You can choose to disable cookies through your browser settings if you prefer.
Scooper Plumbing does not actively display third-party advertising on this website.
However, if advertising services are added in the future, third-party partners may use cookies or similar technologies to measure performance and personalise content.
We encourage users to review the privacy policies of any third-party advertising services they interact with.
Scooper Plumbing’s Privacy Policy does not apply to external websites linked from our site. We encourage you to review the privacy policies of any third-party websites you visit.
We take reasonable steps to protect personal information from unauthorised access, misuse, loss or disclosure. However, no method of transmission over the internet is completely secure.
You have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate or outdated information
Request deletion of personal information where applicable
To make a request, please contact us using the details below.
Scooper Plumbing does not knowingly collect personal information from children under the age of 13. If you believe a child has provided personal information through our website, please contact us and we will remove it promptly.
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Scooper Plumbing