Privacy Policy

Information on data collection, usage, and privacy protection.

At Scooper Plumbing, protecting the privacy of our website visitors and customers is important to us. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website or contact us for services.

This policy applies only to information collected through https://scooperplumbing.com.au and does not apply to information collected offline or through other channels.

Consent

By using our website, submitting an enquiry or contacting us, you consent to the collection and use of your information in accordance with this Privacy Policy

Information we collect

We may collect personal information when you:

  • Submit a contact or enquiry form

  • Request plumbing or septic services

  • Call, email or otherwise contact us

The information collected may include:

  • Name

  • Email address

  • Phone number

  • Property address or service location

  • Details relating to your plumbing or septic enquiry

  • Any additional information you choose to provide

We only collect information that is reasonably necessary to provide our services or respond to enquiries.

How we use your information

The information we collect may be used to:

  • Respond to enquiries and service requests

  • Provide plumbing and septic services

  • Communicate appointment details and service updates

  • Improve our website and customer experience

  • Maintain internal records and service history

  • Ensure security and prevent misuse of our services

We do not sell, trade or rent personal information to third parties.

Log Files

Like many websites, Scooper Plumbing uses log files to collect non-personal information such as:

  • Internet Protocol (IP) address

  • Browser type

  • Internet service provider (ISP)

  • Date and time of access

  • Referring and exit pages

This data is used for website administration, analytics and performance monitoring and is not linked to personally identifiable information.

Cookies and Web Beacons

Our website may use cookies to improve user experience and website functionality. Cookies may store information such as:

  • Visitor preferences

  • Pages visited on our website

You can choose to disable cookies through your browser settings if you prefer.

Advertising Partners Privacy Policies

Scooper Plumbing does not actively display third-party advertising on this website.

However, if advertising services are added in the future, third-party partners may use cookies or similar technologies to measure performance and personalise content.

We encourage users to review the privacy policies of any third-party advertising services they interact with.

Third Party Privacy Policies

Scooper Plumbing’s Privacy Policy does not apply to external websites linked from our site. We encourage you to review the privacy policies of any third-party websites you visit.

Data Protection and Security

We take reasonable steps to protect personal information from unauthorised access, misuse, loss or disclosure. However, no method of transmission over the internet is completely secure.

You have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate or outdated information

  • Request deletion of personal information where applicable

To make a request, please contact us using the details below.

Children's Information

Scooper Plumbing does not knowingly collect personal information from children under the age of 13. If you believe a child has provided personal information through our website, please contact us and we will remove it promptly.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Scooper Plumbing